Frequently Asked Questions

Find answers to common questions about our sports gear and services

How do I determine the correct size for my sports equipment?

We provide detailed sizing charts on every product page. For specialized gear like ski boots or helmets, we recommend following our measurement guides or visiting us in-store for a professional fitting.

Do you offer professional tuning and maintenance services?

Yes, Killington Sports offers full-service tuning for skis and snowboards, as well as seasonal maintenance for bikes and other technical equipment.

Are your products covered by a manufacturer warranty?

Most of our equipment comes with a standard manufacturer warranty against defects. Please keep your digital receipt as proof of purchase for any warranty claims.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make modifications.

Do you offer group discounts for sports teams?

We do offer bulk pricing for verified sports organizations and teams. Please reach out via our contact form for a custom quote.

Is in-store pickup available for online orders?

Yes, you can select 'In-Store Pickup' at checkout to collect your items at our Killington location at no additional cost.